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How to remove a coach from organisation

Remove a coach when they stop working with the organisation.

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Written by Sumit Kapoor
Updated over 3 months ago

Introduction

Removing a coach from an organisation is a controlled administrative action.

It ensures that only active, relevant coaches retain access to organisational batches, sessions, and students.

When a Coach Should Be Removed

A coach may need to be removed when:

  • They stop working with the organisation

  • Their role or contract ends

  • They should no longer access organisational batches or students

Removing a coach helps maintain clean access control and accurate operational data.


Types of Coaches You Can Remove

There are two categories of coaches visible under an organisation:

1. Invited Coaches (Not Accepted)

These are coaches who:

  • Have been invited

  • Have not yet accepted the invitation

They do not have access to batches or sessions.

2. Active Coaches (Accepted)

These are coaches who:

  • Have accepted the invite

  • May have batches assigned

  • Can run sessions and manage students

The removal flow differs slightly based on this status.


Steps to Remove a Coach

Step 1: Open Organisation Settings

  • Go to Profile

  • Select Organisation

  • View the list of all coaches under the organisation


Step 2: Select the Coach

  • Scroll through the coach list

  • Open the coach profile you want to remove

Each coach card shows their activity status and assigned batches.


Step 3: Use the Delete Option

  • Tap the delete icon (top-right corner)

  • Confirm the removal action

If the coach is an invited (not accepted) user, the invitation will be revoked immediately.


Important: Reassign Batches Before Removal

If the coach is active and has accepted the invitation, you must first:

  • Reassign all batches linked to that coach

  • Assign those batches to another coach within the organisation

This ensures:

  • No batch is left without a coach

  • Sessions and student workflows continue uninterrupted

The system expects all assigned batches to be reassigned before final removal.


What Happens After Removal

Once a coach is removed:

  • They lose access to the organisation

  • They can no longer view or run organisation batches

  • Their session and attendance permissions are revoked

Organisation data, batches, and students remain intact.


Access Control and Safety

Only organisation admins can:

  • Remove coaches

  • Reassign batches

  • Manage coach access

This prevents accidental loss of data or disruption to ongoing batches.


Summary

Removing a coach is a deliberate, admin-only action designed to keep organisational operations clean and secure.

  • Invited coaches can be revoked instantly

  • Active coaches must have batches reassigned before removal

  • Removal revokes all organisational access

  • Batches and students remain unaffected

Following this process ensures smooth transitions when team members change.

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