Lynk

Sumit Kapoor

Swathi N

Lynk App

Welcome to Lynk, your coaching companion that helps you coach smarter without the chaos of daily operations and shuffling between sessions, venues, students and everything in between.

Introduction

Four simple steps to get you up and running on Lynk

Quick Start

Quick Setup guide to get onboarded to Lynk

Getting Started

Step by Step Video Tutorial on creating and editing a batch on Lynk

How to create a Batch

Video Tutorial: Learn how to create and edit sessions on Lynk

How to create Sessions

Video Tutorial: Learn how to add students to batches

How to Add Students

Follow the steps to create an organisation to manage coaches as an admin for your academy or simply collaborate as a group of coaches

How to create an organisation

Grow your business with Lynk by sharing your profile link with prospective students across different channels to generate leads directly into your Lynk Account

How to generate Leads in Lynk

Setup auto payment requests on lynk to automate yours payments on a recurring basis from students either at a fixed date of the month or basis sessions consumed

How to setup autopay requests

Generate payment requests with automated links to students and consumers.

How to generate Payment requests

Video tutorial on how view your payouts and settlements in Lynk

How to view and track payouts

Stepwise tutorial on how progress reports are generated and triggered to students

How to generate progress reports

Generate session plans instantly using Lynk AI session planner tool

How to use a session planner

Learn how to record Coach notes using Lynk AI

How to use AI Coach Notes

Get automated meeting links to conduct online sessions through Lynk

How to conduct an online session

Conduct sessions either at consumer venue or an external location

How to conduct offline sessions?

Create and publish your coaching profile page

How to create a public profile on Lynk

Step by Step walkthrough on essential modules 

How to Video Tutorials

Create an academy and collaborate with other coaches

Organisation

An organisation is an academy or team account that manages multiple coaches and their batches.

What is an organisation

Coach accounts deliver sessions, while admin profiles manage coaches, batches, and operations.

Difference between coach and admin roles in an organisation

Create an organisation to centrally manage coaches, batches, and coaching operations.

Admins can update organisation details to keep academy information accurate and up to date.

What organisation details can be edited

Once created, an organisation becomes a structured management layer for coaches, batches, and operational control.

What happens after an organisation is created

Organization Setup

Organisations on Lynk are designed to scale beyond a single coach. Adding coaches allows an organisation admin to distribute workload, run multiple batches in parallel, and maintain operational oversight while…

How to add a coach to an organisation

Coaches in organisation on Lynk are execution-focused users.

Their access is intentionally scoped to the batches assigned to them, ensuring they can deliver sessions effectively while organisational structure and administration…

What access a coach role gets in an organisation

Remove a coach when they stop working with the organisation.

How to remove a coach from organisation

Batches in Lynk are designed to remain operational even when a coach is removed.

This ensures that sessions, attendance, and student progress are not disrupted due to team changes.

What happens to batches when a coach is removed from organisation

Managing Coaches

In Lynk, batches created under an organisation represent structured programs owned by the organisation, not by an individual coach.

How batches are created under an organisation

Reassign a batch when staffing changes or when a different coach needs to run the sessions in an organisation

How to reassign a batch in an organisation

When a organisation batch is reassigned, Future session ownership shifts to the new coach while past records remain intact.

What happens when a coach is reassigned

Organization Batches and Assigments

Use individual mode if you operate independently and don’t need an academy admin layer.

When to use individual coach mode

Use organisation mode when you are leading an academy or group managing multiple coaches and classes.

When to use organisation mode

Coaches can participate in more than one organisation while keeping responsibilities clearly separated.

Can a coach be part of multiple organisations

In Lynk, payments are always tied to the student, regardless of whether a coach operates individually or under an organisation.

Batches and organisations help structure delivery. For students tagged to…

How organisations affect payments

Differentiate between organization and individual tasks

Organization vs Individual Mode

Payments

Setup payments with your bank details on profile tab to start automating requesting payments from your students and receiving it via payouts.

What is Payments Setup in Lynk

Add your bank account details so Lynk can settle payments to your bank.

How to add bank account details

PAN is required for compliance and settlement processing and can be added via Bank details form on profile tab

How to add PAN details

Add GST if you are registered so invoices/processing align to your business status.

How to add GST details

If you don’t have GST, you would be asked to submit a declaration.

GST declaration (when GST is not provided)

Update your bank and compliance details if your payout destination changes.

How to edit payout details

Payment Setup and Compliance

A payment request in Lynk is the standard way to collect payments from students.It works the same way across Lynk, regardless of whether you operate as an individual coach or…

What is a payment request

A one-time payment request allows you to collect a specific amount from a single student using a secure, shareable payment link. This method is ideal for admissions fees, renewals, trial…

How to create a one-time payment request

Every payment request created in Lynk generates a secure, time-bound payment link for a specific student. These links are intentionally designed with a limited validity window to ensure safety, reduce…

How payment requests work

Ways to deliver a payment request to students for quick and secure collection

How to share a payment request link

Reminders help when a student hasn’t made a payment yet despite raising a payment request

How to send payment reminders

Expired payment requests cannot be used and need a fresh request.

What happens when a payment request expires

Customers see the payable amount along with the gateway link and payment channel options

What customers/students see when paying payment request

Requesting Payments

Auto Pay helps you collect payments on time by automatically sending payment requests and reminders based on a predefined schedule. Instead of manually creating payment links every time, Auto Pay…

What is Auto Payments

Steps to create autopay and let Lynk trigger payment requests automatically.

How to create an Auto Payment request

Auto Pay in Lynk supports two reminder types—Monthly and Class-Based—to match different coaching and billing models.

Types of Auto Payment requests

Auto Pay is fully controllable—you can update, pause, resume, or remove auto pay requests anytime.

How to edit, pause, resume, or delete Auto Pay

Understanding the difference between states of auto payment requests

What “Active” vs “Paused” means in autopay

Auto Payment Reminders

View Requests to view all payment requests and monitor their current status in one place.

How to track payment requests

Understand exactly where a payment stands — from request creation to bank settlement

What each payment status means

Each payment state unlocks only the actions that make sense — helping you avoid errors and follow up correctly

What actions are available in each payment state

Using filters and search to instantly find the exact payment you’re looking for

How to search and filter payments

Monthly view helps reconcile collections and settlements.

How to view monthly payment activity

Payment Status and Tracking

Payment Gateway fee is the processing charge applied on online payments.

What is the payment gateway fee

The fee is computed on the payment request input amount and displayed before you create the request.

How the payment gateway fee is calculated

Fee choice changes what the customer pays and what you receive.

How fee choice affects payments collections and payouts

Breakdown can be expanded on payment request details.

How to view payment details and fee breakdown

Why net payout may differ from base amount requested

Fee Deductions and Breakdowns

Payouts show how and when collected payments are settled into your bank account.

What is payouts

How collected payments move through calculation, scheduling, and bank settlement.

Payout lifecycle after payment

Track scheduled and deposited payouts from a single view.

How to view upcoming and completed payouts

Payments are collected instantly, but settlements follow a processing cycle.

Why a payment can be paid but not yet settled

Settlements and Payouts

This is usually because of a delay in gateway confirmation or refresh.In such instances wait for up to 2 hours for the status to be refreshed.

Customer says paid but status is pending

Settlement happens after processing and take time even after payment is successful. The settlement timeline is T+1 i.e all payments made by yesterday end of day are deposited today at…

Payment paid but not received in my account

Payment links are time-bound and expire automatically if not used within 24 hours.

Link expired before payment

Paid requests can’t be rewritten; create a new corrected request.

Wrong amount requested

Extra charge is typically the gateway fee when you choose ,pass to customer.

Customer questions extra charges

Setup + compliance + expiry windows reduce fraud and payout errors.

How Lynk ensures payout safety

Payments FAQ

Lynk AI supports planning, summarizing, and recommending based on your inputs.

What Lynk AI does

Lynk AI doesn’t replace your judgment or run operations automatically.

What Lynk AI does not do

Recommendations depend on the quality of your notes and records.

What AI recommendations are based on

Coaching contexts differ, so suggestions must remain flexible.

Why AI suggestions are optional

Better, consistent notes produce better suggestions.

How coach input improves Lynk AI over time

Lynk AI outputs are framed as suggestions, not enforcement.

How Lynk AI avoids replacing coach judgment

Lynk AI

Core Operations

A batch is the container that defines your class setup—students, schedule, venue, and the sessions that get created from it.

What is a batch

Lynk supports all common batch formats—1:1 or group, online or offline—so you can run classes the way you teach. Each batch type keeps scheduling, attendance, payments, and tracking simple and…

Types of batches

A batch isn’t just a student group—it’s the master blueprint for every session under it. Your batch settings control how upcoming sessions look and behave, so key details stay consistent…

How a batch controls sessions

Create a batch by defining the core setup: type, venue, schedule, and students. A batch is the starting point for all sessions—once created, it automatically drives your timetable and attendance…

How to create a batch

Batch details show your full batch setup and the controls to manage it daily. From students and schedule to insights and actions, everything you need to run and edit a…

How to view batch details

Edit a batch to change the schedule, venue, or student grouping. Lynk updates the batch without affecting past sessions or attendance records.

How to edit a batch

You can change the operational parts of a batch without rebuilding it from scratch. Things that you can change are venue, name, schedule and assigned coach

What batch details can be edited

Upon editing, future sessions are affected not changing the past records of previously conducted sessions in the system

What happens when batch details are edited

Students in a batch represent the roster you’ll track attendance and progress reports.

How students are grouped inside a batch

You can create batches with no students yet, but you’ll need to add students to track attendance and progress meaningfully. Lynk lets you set up and keep batches ready before…

What happens when a batch has no students

Inactive batches won’t be operationally useful until you reactivate them or add students. When a batch is marked inactive, Lynk limits how it participates in day-to-day operations.

What happens when a batch is marked inactive

Batches

A session is one class instance where you mark attendance and optionally add coaching notes. It records when, where, and how the class was conducted, helping Lynk track delivery and…

What is a session

Lynk generates sessions automatically from your batch schedule (days and time). Each planned occurrence becomes a session card and appears in your upcoming sessions list.