Introduction
When collecting payments through Lynk, the amount you request from a customer and the amount you finally receive may not always be the same. This difference occurs due to how payment gateway fees are applied during online transactions.
Understanding this distinction helps you accurately track collections, settlements, and payouts.
What Is Net Payout
Net payout is the final amount credited to your account after the payment has been processed and all applicable gateway charges are applied.
This amount is shown only after a payment is paid and settled, ensuring that the numbers reflect the actual transaction outcome.
Why Net Payout Can Be Lower Than Requested
The most common reason for a difference between the requested amount and net payout is your gateway fee preference.
When Coach Pays the Gateway Fee
If you choose to pay gateway fee while creating a payment request:
The customer pays exactly the requested amount
The payment gateway fee is deducted from your collection
Your net payout becomes lower than the requested amount
In this case, the fee is absorbed by you, not passed on to the customer.
When Net Payout Matches the Requested Amount
If you choose “pass gateway fee to customer”:
The customer pays the requested amount plus the gateway fee
You receive the full requested amount
Net payout and requested amount are equal
This setup ensures your earnings are unaffected by processing charges.
Where You Can See the Difference
You can verify this difference by:
Opening the payment request under Paid or Settled
Expanding the Fee Breakdown section
Comparing:
Amount Requested
Gateway Fee
Net Amount Received
This breakdown clearly shows how the final payout was calculated.
Why This Matters
Understanding net payout differences helps you:
Set the right expectations for earnings
Choose the correct fee strategy for your business
Reconcile revenue accurately
Avoid confusion during settlement reviews
Summary
Net payout may differ from the amount requested when you choose to absorb the gateway fee. In such cases, the customer pays the full requested amount, while your final settlement is reduced by the processing charge. Reviewing the fee breakdown on completed payments gives you full clarity on every transaction.