Introduction
The gateway fee choice directly impacts both sides of a payment—what the customer pays and what you receive in your payout.
Lynk makes this impact visible upfront so you always know the exact financial outcome before sending a payment request.
Understanding this difference helps you price correctly, reconcile collections accurately, and avoid surprises during settlement.
Two Ways Fee Choice Impacts a Payment
Every payment request has two financial views:
Customer-facing amount (what the student or parent pays)
Coach payout amount (what you finally receive)
Your fee choice determines how these two numbers relate to each other.
When the Fee Is Passed to the Customer
If you choose Pass to customer:
The gateway fee is added on top of the requested amount
The customer pays more than the base fee
Your payout remains equal to the requested amount
There is no deduction at settlement
What This Means for Collections
Your total collections match your fee plan exactly
Reconciliation is simpler—requested amount equals payout
Customers see a slightly higher payable amount
When the Coach Pays the Fee
If you choose Coach pays:
The customer pays exactly the requested amount
The gateway fee is deducted from your payout
Your net collections are lower than the requested amount
What This Means for Collections
Customer payments stay clean and round
Your payout reduces slightly due to processing fees
Settlements must account for the deducted gateway fee
This option works well when you want simpler pricing for customers.
How Lynk Reflects This in Reports
Across Lynk’s payment views:
Requests show the base amount requested and fee split. If the coach pays then the gateway fee is deductible from base amount requested.
Settlements reflect the net payout after gateway fees.
Fee breakdowns clearly separate base amount and gateway charges
This ensures your collections and payouts are always trackable and transparent.
Choosing the Right Fee Strategy
You can change the fee option per payment request based on:
Class type or program pricing
Customer sensitivity to extra charges
Your margin and payout expectations
There is no one-size-fits-all approach—Lynk lets you adapt per transaction.
Summary
Your gateway fee choice directly shapes your collections.
Passing the fee to the customer protects your full payout, while absorbing it keeps customer payments simple but reduces your net settlement. Lynk shows this impact clearly at every step so you can manage revenue with confidence.