Introduction
When a payment request is shared with a student, they are redirected to a secure payment page to complete the transaction. This page is designed to be simple, transparent, and trustworthy, ensuring the customer clearly understands what they are paying for, how much they need to pay.
The final amount shown to the customer depends on how payment fees are configured on your Lynk account.
Payment Page Experience for Customers
When a customer opens a Lynk payment link, they see:
The coach or academy name
The purpose of payment (for example, class renewal or session fees)
The total amount payable
The payment expiry date and time
Supported payment methods such as UPI, cards, and net banking
This ensures customers have full clarity before proceeding.
How Fee Handling Affects What Customers Pay
Lynk allows flexibility in how payment gateway fees are handled. Based on your chosen setup, the amount shown to customers may vary.
If Fees Are Passed to the Customer
The customer sees:
Input base amount + 2% gateway fee (as one consolidated amount)
The total payable amount reflects:
Class or session fee
2% gateway convenience fee
Your settlement amount remains intact as the input base amount, as the payment gateway fee is collected from the customer
This option makes the fee visible and transparent to the payer.
If You Absorb the Fees
The customer sees:
Only the base amount entered by you.
No charges are added on the payment page
The payment gateway fee is deducted from your final settlement
This option provides a similar experience for customers, while the cost is adjusted internally.
Why This Matters
Clear payment visibility helps:
Reduce payment drop-offs
Build trust with customers
Avoid confusion around extra charges
Ensure smoother collections and settlements
Regardless of how fees are handled, customers always see the final payable amount upfront before making the payment.
Summary
Customers always see one clear payable amount before paying
Fee breakdown visibility depends on your fee configuration
Payment links are secure and time-bound
The amount shown on the payment page is the final amount charged.
