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How payment requests work

Every payment request created in Lynk generates a secure, time-bound payment link for a specific student. These links are intentionally designed with a limited validity window to ensure safety, reduce fraud, and prevent accidental or delayed payments.

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Written by Sumit Kapoor
Updated over 3 months ago

Payment request Validity

Each payment link generated in Lynk is active for 24 hours from the time it is created.

During this window:

  • The student can open the link

  • Complete the payment using online methods

  • Successfully submit the payment without any additional action required from you

The remaining validity time is clearly shown in the Requests section.


What Happens After 24 Hours

Once the 24-hour validity period ends:

  • The payment link expires automatically

  • The request status changes to Expired

  • The link can no longer be used to make a payment

  • Any attempt to pay using the expired link will fail

Expired links are kept visible for reference but are non-payable.


Sending Payment Reminders

To improve payment completion, Lynk allows you to send automatic reminders for active payment links.

Key rules for reminders:

  • You can send up to 2 reminders per payment request

  • Reminders can be sent once every 8 hours

  • Reminders are delivered via WhatsApp and SMS

This ensures students receive timely nudges without being over-notified.


If a Payment Expires

If a student does not complete the payment before the link expires:

  • No action is required on the expired request

  • You can simply create a new payment request

  • A fresh payment link with a new 24-hour validity will be generated and shared

Each payment request is independent and does not carry over after expiry.


Why Payment Links Are Time-Bound

Time-bound payment links help Lynk:

  • Reduce misuse or unauthorized payments

  • Prevent old or forgotten links from being reused

  • Maintain accurate tracking of active collections

  • Improve overall payment security and reliability

This design ensures that every payment collected is intentional, current, and traceable.


Summary

Payment links in Lynk are:

  • Valid for 24 hours

  • Automatically marked Expired after validity ends

  • Supported by up to 2 reminders, spaced 8 hours apart

  • Easy to regenerate by creating a new payment request

This approach keeps your payment flow secure, controlled, and predictable—while still being flexible enough to handle follow-ups when needed.

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