Lynk

Swathi N

Lynk Tower

Manage your daily coaching activities in one place.

Operations

How to set up a new coaching batch by adding a batch name, subject, coach, schedule, and session settings in Lynk Tower.

How to create a new batch

How to configure your batch schedule by choosing between recurring weekly classes or a one-time session.

Setting your batch schedule: Recurring vs. One-time

How to choose between online and in-person sessions and link a venue when creating a batch.

Online vs. In-Person batches

How to update batch details and modify the recurring schedule by editing session days, timings, or adding and removing schedules.

How to edit a batch's recurring schedule

How to update the timing of a specific session or assign a substitute coach for an upcoming class.

Managing individual sessions: Substitutes and Time Changes

Create an individual session for a specific date and time without affecting your regular batch schedule.

Creating an Individual Session Within a Batch

How to close a completed batch and move it to the inactive list, and how to reactivate it when needed.

Closing or archiving an old batch

How to add existing students or create a new student profile directly from a batch and manage student actions such as attendance, editing details, pausing, or removing them.

How to add students directly to a specific batch

How to create, manage, and attach pricing plans to a specific batch so students can enroll with clear subscription options.

Attaching pricing plans to your batches

Easily track and review completed sessions for any batch.

How to View Past Sessions in a Batch

Manage student participation with complete flexibility.

Update Student Participation: Pause, Remove or Resume Anytime

Track and manage attendance with complete visibility and control.

How to View and Edit Attendance

Leverage AI to automate planning, track progress, and improve coaching outcomes.

Lynk AI: Insights, Reports, Session Planner & Coach Notes

Batches

How to switch between different calendar layouts to view your coaching sessions in the way that works best for you.

Choosing your layout: Month, Week, Day, and Schedule List Views

How to use the scheduler filters to quickly find sessions by batch, subject, coach, type, or venue.

How to filter your schedule

How the session timeline helps you track the progress of a class from preparation to completion.

Understanding the Session Progress Timeline

How administrators can mark attendance and complete a session when needed.

How to mark student attendance and complete a session

How to cancel an individual session from the scheduler when a class cannot take place.

How to cancel a single class session

Sessions

How to create a venue for your coaching sessions using Google Maps and add contact details for easy coordination.

How to add a new coaching venue

How to add a contact person and phone number for a venue to ensure smooth coordination and communication for your coaching sessions.

Adding a venue contact person

How to update venue information such as name, address, contact details, and status to keep your coaching locations accurate and up to date.

How to edit a venue's address or contact details

How to mark a venue as inactive when you no longer conduct sessions there and how to find inactive venues using filters.

Deactivating a venue

How to categorize and filter your venues based on where coaching sessions take place.

Organizing your locations: Customer vs. External Venues

How to view all the batches and programs being conducted at a particular venue.

How to see which classes are running at a specific venue

How to open the scheduler directly from a venue to view the complete schedule of sessions happening at that location.

Viewing a venue's complete calendar

Venues

Set up subscription or session-based pricing for your batches.

How to create a new pricing plan

Understand the difference between time-based subscriptions and class-based packages.

Pricing Types: Duration-Based vs. Session-Based

Understand how session credits are deducted based on class activity.

What is a "Conduction-based" subscription?

Keep your pricing up to date without affecting your existing students.

How to edit an existing plan

Pricing

Easily add students and manage parent-child relationships in one place.

How to manually add a new student or parent

Add multiple students at once using bulk upload.

How to bulk import a student roster

Quickly find students and track their current status.

Searching and filtering your student list

Keep student and contact details accurate and up to date.

How to edit a student's contact information or profile

Easily assign students to batches and start their sessions.

How to enroll an existing student into a batch

Students

Grow your business and reach more students.

Growth

How Store Builder helps you create a website for your academy or coaching business.

What is Store Builder?

How to create and start editing your academy website using Store Builder.

How to create a new storefront

How to manage, edit, preview, and publish your storefronts from the Store Builder dashboard.

Managing your saved stores

How to update the main banner and introduction sections of your storefront.

Editing your Hero Banner and About Us sections

Showcase your coaches and staff on your storefront.

Introducing your staff

Display feedback from students and parents on your storefront.

Adding social proof with Testimonials

Update your brand details, navigation links, and social media profiles in the footer section.

Customizing your Footer

Showcase your active batches so visitors can discover and enroll in your programs.

How to display your active classes

Understand what visitors experience when they book a trial or subscribe to a program.

The Student View: Booking trials and buying subscriptions

Customize the form visitors use to contact your academy or request more information.

Setting up your Contact/Lead Capture Form

Allow visitors to instantly message your academy through WhatsApp.

How to add a WhatsApp chat button to your site

Finalize your storefront and make it visible to visitors.

Publishing and previewing your live site

Website

Set up and manage events with complete control over schedule, visibility, and details.

How to create a new event or webinar

Control who can access and register for your events.

Understanding Event Visibility: Public vs. Invite Only

Make quick updates to your event information without disrupting registrations.

How to edit the details of an upcoming event

Safely cancel an event and move it to your past records without losing data.

How to cancel a scheduled event

Send quick invitations to your students and leads via SMS with a direct registration link.

How to invite existing students to an event

Add and invite external participants quickly using their phone numbers.

How to invite new guests via phone number

Promote your event effectively by sharing a direct registration link with your audience.

Sharing your event's public registration link

Events

Learn how to track and manage trial class requests submitted through your website.

Understanding the Trials Dashboard

Manage incoming trial requests by accepting, rejecting, or archiving them.

How to respond to a Trial Request

Understand the difference between trial class bookings and general inquiries.

Trials vs. Leads: What's the difference?

How different types of inquiries and registrations appear in your Leads dashboard.

Where do your leads come from? Understanding Lead Types

Use lead status filters to manage and track inquiries efficiently.

Filtering and organizing your Lead pipeline

Turn a lead into a student by reviewing their details and adding them to your student list.

How to convert an Inbound Lead into an active Student

Move inactive or irrelevant leads to the Archived status while keeping their data saved.

Archiving unengaged leads

Inbounds

Easily collect payments from students with a few simple steps.

How to create and send a new payment request

How transaction fees work and how you can manage them.

Understanding the gateway fee

Stay on top of your payments with clear status tracking and smart filters.

Tracking the status of your payment requests

Automate your payment follow-ups and never miss a collection.

How to set up an Auto Payment Reminder

Track, update, and control all your automated payment reminders in one place.

Managing your Auto Pay

Payments

Account

Add coaches or staff to your organisation so they can help manage sessions and students.

How to add a new team member

Update user information or reset login credentials for team members.

Editing team member details and resetting passwords

Revoke workspace access for former staff members by removing their user account.

How to remove a user from your workspace

How different user roles control access and permissions across your workspace.

Understanding User Roles: Admin, Staff, and Viewer

Update a user’s role to adjust their permissions as responsibilities change.

How to change a team member's access level

Users

Understand how Lynk supports both your on-ground coaching and business management.

What is the difference between Lynk App and Lynk Tower?

Know when to switch to the app for faster, on-ground execution.

When should coaches/academy use the Lynk mobile app?

Take full control of your academy operations from one place.

When should coach/academy owners use Lynk Tower?

Stay connected with real-time updates across your entire coaching system.

How data syncs between Lynk App and Lynk Tower

Lynk App and Lynk Tower work together and stay in sync.

Lynk App & Lynk Tower Integration

Set up your academy structure and start managing coaches, students, and operations seamlessly

How to create a new organisation

Update your academy details, branding, and settings anytime with ease

Editing your organisation

Remove an organisation when it’s no longer needed—quickly and securely

How to permanently delete an organisation

Easily onboard coaches and grow your academy team

Inviting new coaches to your organisation

Easily manage your team by removing coaches who are no longer part of your organisation

Removing an active coach from your team roster

Organisation

Create a custom design with text, images, and links

Features

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