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What venue type implies for alerts and expectations

Venue type in Lynk clarifies who is expected to travel and what updates are shown. It sets clear expectations around movement, preparation, and session flow before a session begins.

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Written by Sumit Kapoor
Updated over 3 months ago

How venue type affects logistics

  • External venue

    • A fixed, owned or managed training location.

    • Students are expected to travel to the venue.

    • Sessions show a stable location with minimal travel prompts for the coach.

  • Consumer venue

    • The session happens at the student’s location (home, residential society, etc.).

    • Coach is expected to travel to the venue.

    • Navigation, arrival tracking, and travel-related prompts are emphasized.

Why venue type matters

  • Sets correct travel expectations for coaches and students.

  • Drives the right pre-session cues (travel to venue, start session).

  • Prevents confusion about where the session is supposed to happen.

Session Status and alerts by Venue type

Venue

Venue

Communication Alert

Consumer Location Stage 1

Leave for Venue

Hey {{consumer_name}), your coach {{coach_name}} is on the way to your venue for today's {{activity_name}} session. Please plan to reach a few minutes early.

Consumer Location Stage 2

Start Session

Hi, {{consumer_name}}}, coach {{coach_name}} is starting today’s {{activity_name}} session. Request you to please join in at the location.

External venue Stage 1

Get Ready

NA

External venue Stage 2

Start Session

Hi, {{consumer_name}}}, coach {{coach_name}} is starting today’s {{activity_name}} session. Request you to please join in at the location.

Online Stage 1

Join Session

NA

Online Stage 2

Start Session

Hi {{consumer_name}}, Coach {{coach_name}} has started today's {{subject_name}} session. Please join the meeting if you haven't yet: {{meeting_link}} Thanks.

Summary

Venue type is not just a label—it controls alerts and expectations. Academy venues usually mean students travel, while consumer venues mean the coach travels. Lynk uses this distinction to guide session flow and location behavior accurately.

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